Shipping & Delivery
At Castelo, we want your order to reach you safely and on time. We provide delivery services across Egypt, with delivery times depending on your location.
Whether you are ordering a home appliance for your home, office, or business, our team will confirm your order and help ensure a smooth delivery experience.
Delivery Time
Cairo & Giza
For customers located in Cairo and Giza, orders are generally delivered within 4 days after the order has been confirmed.
Our team will contact you to confirm your order details and delivery address before your order is dispatched.
Other Locations in Egypt
For areas outside Cairo and Giza, delivery times may vary depending on your location.
After you place your order, our team will contact you by phone to confirm the expected delivery time for your specific area.
This allows us to provide you with the most accurate delivery information based on your location.
Delivery Time by Area
We are currently expanding and organizing our delivery coverage across Egypt.
For now, please use the following delivery guidelines:
| Delivery Area | Estimated Delivery Time |
|---|---|
| Cairo | Within 4 days |
| Giza | Within 4 days |
| Other locations in Egypt | Confirmed by phone |
A detailed delivery time table by city and area will be added to this page as our delivery coverage expands.
We will continue updating this page so you can easily check the estimated delivery time for your location.
How Does Delivery Work?
1. Place Your Order
Choose your Castelo product and complete your order through our website.
2. Order Confirmation
Our team will contact you to confirm your order, phone number, and delivery address.
3. Delivery Confirmation
For Cairo and Giza, the expected delivery time is within 4 days.
For other locations, our team will confirm the expected delivery timeframe with you by phone.
4. Receive Your Order
Once your order is ready for delivery, it will be sent to the address provided during your order confirmation.
Important Delivery Information
- Delivery times are estimated and may vary depending on your exact location.
- Cairo and Giza orders are generally delivered within 4 days after confirmation.
- Delivery times for other areas will be confirmed with you by phone.
- Please provide an accurate delivery address and active phone number.
- Our team may contact you to confirm your order before delivery.
- Delivery times may vary due to circumstances affecting transportation or delivery services.
- The delivery-time table on this page will be updated as more locations are added.
Frequently Asked Questions
How long does delivery take in Cairo?
Orders delivered within Cairo are generally expected to arrive within 4 days after the order has been confirmed.
How long does delivery take in Giza?
Orders delivered within Giza are generally expected to arrive within 4 days after the order has been confirmed.
Do you deliver outside Cairo and Giza?
Yes. Castelo provides delivery to other areas in Egypt. The expected delivery time for locations outside Cairo and Giza will be confirmed with you by phone.
How can I know the delivery time for my area?
After placing your order, our team will contact you to confirm your location and provide the expected delivery timeframe.
Will the delivery times be updated?
Yes. We plan to add a detailed delivery time table for different cities and areas across Egypt as our delivery coverage expands.
Need Help With Your Delivery?
Have a question about delivery to your area?
Contact the Castelo team and we will help you confirm the expected delivery time for your location.
Castelo — Quality Appliances, Delivered to Your Door.